Maintenance

KAPRX Wine Glass Care Guide

Proper care will ensure your KAPRX wine glasses remain brilliant and clear for years to come. Please follow these simple instructions to preserve their quality.

Cleaning Your Glasses

  • Hand Washing is Recommended: Gently wash glasses by hand in lukewarm water using a mild, non-abrasive detergent. This is the best way to protect the delicate crystal and prevent cloudiness over time.

  • Avoid Harsh Abrasives: Do not use rough scouring pads or harsh chemicals, as they can scratch and dull the surface of the glass.

  • Rinse Thoroughly: Rinse immediately and completely with clean water to remove all soap residue, which can leave spots and affect the taste of your wine.

  • Drying: Dry carefully with a lint-free, soft cotton cloth. Hold the glass by the base, not the stem, to avoid potential breakage.

Using the Dishwasher (If Necessary)

  • Check Manufacturer's Advice: While many of our glasses are dishwasher safe, we always recommend hand washing for ultimate care.

  • Use a Secure Rack: If using a dishwasher, place glasses securely in a dedicated wine glass rack to prevent them from touching each other or other items during the cycle.

  • Use Mild Detergent: Avoid powerful dishwasher detergents with high alkaline content, as they can etch the glass over time, causing permanent cloudiness.

  • Skip the Heat Dry: Use the air-dry setting or remove glasses promptly after the cycle to dry by hand. The heat from drying cycles can weaken the crystal over time.

Handling & Storage

  • Handle with Care: Always hold your glass by the stem or the base. This prevents fingerprints on the bowl and helps keep your wine at the ideal temperature.

  • Store Safely: Store your glasses upright in a clean, dust-free cabinet. If stacking is necessary, do so carefully and only with glasses designed for it. Ideally, use a dedicated glass rack or shelf with enough space to prevent contact between bowls.

  • Avoid Sudden Temperature Changes: Do not expose a cold glass to very hot water (or vice versa) suddenly, as thermal shock can cause the crystal to crack.

Troubleshooting

  • Cloudiness: Persistent cloudiness is often caused by gradual etching from harsh detergents or hard water scale. This is typically permanent. To minimise hard water spots, dry glasses immediately after washing.

  • Stubborn Stains: For difficult water spots or light residue, soak the glass in a solution of one part white vinegar to three parts warm water. Rinse thoroughly afterwards.

Our Commitment to You

At KAPRX, we are dedicated to your complete satisfaction. If you have any questions about caring for your glasses, or if a product arrives damaged, please do not hesitate to contact us. We offer a 45-day money-back guarantee on all purchases.

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Need Help? Contact KAPRX Customer Care

Email: info@kaprxltd.shop
Phone: +44 7405 033865
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